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RTB Deposit Return: Can a Landlord Keep Your Deposit for Cleaning?

Lana, founder of Dublin CleanersBy Lana, Founder of dublincleaners.ieUpdated

Quick answer

Yes, but only for dirt beyond normal wear and tear. The RTB lets a landlord keep part of a deposit for leaving the property in an unhygienic or unsafe condition. The deposit must come back as soon as possible after the tenancy ends, and you can challenge a deduction through RTB mediation, which is free, or adjudication, which costs €30.

Key takeaways

  • The RTB caps a security deposit at one month's rent, and the average new Dublin rent was €2,232 a month in Q4 2025.
  • Section 12 of the Residential Tenancies Act 2004 obliges a landlord to return or repay a deposit promptly, subject to arrears and damage.
  • The RTB lists 'leaving the property in an unhygienic or unsafe condition' as damage a landlord can deduct for.
  • A landlord must give evidence to justify a deduction, such as photos, receipts and repair quotes, according to the RTB.
  • Deposit retention featured in 19% of the 9,564 dispute applications the RTB received in 2024.
  • RTB mediation is free; adjudication costs €30; a tribunal costs €30 after mediation or €85 after adjudication.
  • 1 month

    Maximum deposit a landlord can ask for

    RTB

  • 19%

    2024 RTB disputes involving deposit retention

    RTB Annual Report 2024

  • €30

    Cost of RTB adjudication

    RTB

  • €2,232

    Average new Dublin rent, Q4 2025

    RTB Rent Index

The RTB deposit return rules allow a landlord to keep money for cleaning only when the home is left dirtier than normal use explains. Light dust and worn carpets are wear and tear. A greasy oven, a mouldy shower tray or a fridge full of old food are not. This guide sets out what the Residential Tenancies Board and the law actually say.

Can a landlord keep your deposit for cleaning?

Yes, a landlord can keep part of a deposit for cleaning, but only where the property was left in an unhygienic or unsafe condition. The RTB lists that wording under “damage above normal wear and tear”. It sits beside broken windows, holes in walls and missing items as a valid reason to deduct.

The test is the condition at the start of the tenancy. The RTB’s move-out checklist asks tenants to leave the property clean “so it is in a similar condition to when you moved in”. If the flat was let with a stained hob, the landlord cannot charge you to make it better than it was.

A blanket cleaning fee written into a lease is a different matter. Your rights come from the Residential Tenancies Act 2004, and the RTB says a tenancy agreement cannot override them. Any deduction still needs to match a real cost the landlord faced, such as an invoice for end of tenancy cleaning in Dublin.

What do the RTB deposit return rules say?

The RTB deposit return rules rest on four points: a cap, a timing rule, a list of valid reasons and an evidence rule. A landlord cannot ask for more than one month’s rent as a deposit. That is about €2,232 for an average new Dublin tenancy in Q4 2025, according to the RTB Rent Index.

The deposit must be returned “as soon as possible” when the tenancy ends, unless there is a legal reason to keep it. The RTB adds that it does not have to come back on moving day, because the landlord may need to inspect first.

Reason given Can the landlord deduct? Where the rule comes from
Rent arrears Yes RTB security deposits guidance
Unpaid utility bills you were responsible for Yes RTB security deposits guidance
Unhygienic or unsafe condition Yes, the reasonable cost RTB guidance; RTA 2004 s.12(4)
Worn flooring, leaking taps, worn cooker element No, normal wear and tear RTB wear and tear guidance
Excessive carpet stains or burn marks Yes RTB wear and tear guidance
Too little notice or leaving a fixed term early Yes RTB security deposits guidance

Section 12 of the Act requires the landlord to “return or repay promptly” the deposit. The only carve-outs are arrears and the cost of restoring the dwelling to its condition at the start, ignoring normal wear and tear.

How much can a landlord deduct from an RTB deposit return?

A landlord can deduct the reasonable cost of restoring the property, not a penalty. Under section 12(4) of the Act, only the amount needed to put the dwelling back in its starting condition can be held back. The rest must be repaid.

The RTB also says your landlord must give you evidence to justify a deduction. It recommends photos, ideally from before and after the tenancy, receipts and quotes or invoices for the work. A cleaning charge with no invoice and no photos is weak in a dispute.

Market prices give a useful yardstick. Our own end of tenancy prices start at €140 for a studio and €165 for a one-bed. A deduction several times that for a small flat deserves a written breakdown.

What counts as normal wear and tear?

Normal wear and tear is the decline you would expect from ordinary living over the length of the tenancy. The RTB gives worn flooring, worn taps and washers, and a cooker element worn out by normal cooking as examples. A ten-year tenancy with several occupants will show more than a short single let.

Beyond normal wear and tear, the RTB lists burn marks, excessive carpet stains, drawing on wallpaper, holes in walls and smoke damage where smoking was banned. Cleaning disputes usually sit in the grey zone between the two lists.

In practice, grease, limescale and mould that built up through lack of cleaning are treated as the tenant’s job. Damp caused by a structural fault is the landlord’s. If mould is the issue, our guide on mould in rented houses sets out who fixes what.

How long does an RTB deposit return take?

There is no fixed deadline in days for an RTB deposit return. The landlord must return it as soon as possible, after any inspection. If the landlord stops replying, you can refer the delay to the RTB as a deposit retention dispute.

According to The Irish Times, the housing charity Threshold warned in April 2024 that some landlords were “imposing unnecessary cleaning fees” and ghosting tenants. The same article reported more than 1,600 deposit retention disputes logged with the RTB in 2023.

Ask for the deposit in writing on the day you hand back the keys. Give your bank details and a forwarding address. That gives you a dated record if the money does not arrive.

How do you dispute an RTB deposit return?

Start by asking the landlord, in writing, for photos and an invoice for the cleaning. The RTB encourages self-resolution first. If that fails, you can apply to its dispute resolution service.

Mediation is free and phone-based, and both sides agree the outcome. Adjudication costs €30, and an independent adjudicator decides on the evidence. Either side can appeal to a tribunal, which costs €30 after mediation or €85 after adjudication, according to the RTB Annual Report 2024.

Deposit retention was named in 19% of the 9,564 dispute applications in 2024, the second most common reason. The RTB’s evidence guide lists what helps in these cases: the letting agreement, proof of payment, check-in and check-out inventories, photos, bank statements and cleaning or redecorating invoices.

How do you protect your deposit before handing back the keys?

The best protection is evidence that the home was clean on the day you left. Take dated photos of every room, including the oven, inside the fridge, the shower screen and inside cupboards. Match them to your move-in photos.

The RTB recommends that landlords hold a pre-move-out inspection 3 to 4 weeks before the tenancy ends. Ask for one, and get the list of anything to fix in writing. Then work through an end of tenancy cleaning checklist room by room.

If you hire a professional clean, keep the invoice with your evidence. You can also run our deposit ready check to see which rooms are most likely to cause a deduction.

Want a fixed price instead?

Call 01 230 8646. Give us the bedrooms, bathrooms and area, and we will give you a price on the phone.

Frequently asked questions

How long does a landlord have to return a deposit in Ireland?

There is no fixed number of days. The RTB says the deposit must be returned as soon as possible when the tenancy ends, unless the landlord has a legal reason to keep it. The landlord may take time to inspect first. If weeks pass with no answer, put a request in writing and keep a copy.

Can a landlord charge for professional cleaning if I cleaned myself?

Only if the property was left in an unhygienic condition compared with the start of the tenancy. A landlord cannot charge for normal wear and tear, and the RTB expects evidence such as photos and invoices. If your own clean left the home in a similar condition to move-in day, a blanket cleaning fee is open to challenge.

Can a landlord keep the whole deposit for cleaning?

Only if the reasonable cost of restoring the property equals or exceeds the deposit. Section 12 of the Residential Tenancies Act 2004 allows a landlord to keep the difference needed to restore the dwelling, not a round figure. For a one-bed flat, a professional end of tenancy clean usually costs far less than a month's rent.

What evidence should I keep to get my deposit back?

Keep the letting agreement, proof that you paid the deposit, the check-in inventory, dated photos from move-in and move-out, and any cleaning invoice. The RTB lists all of these as suggested evidence in a deposit retention case. Photos of the oven, bathroom and inside of cupboards are the ones most often asked for.

Is it worth going to the RTB over a small cleaning deduction?

Often yes, because mediation is free and phone-based. The RTB recommends trying to settle the issue directly first. If that fails, an application costs nothing at mediation stage and €30 for adjudication. Weigh that against the amount withheld and the time you can give to preparing evidence.

How we checked these figures

We read the RTB's own guidance pages on security deposits, wear and tear, evidence and the disputes process, and the enacted text of sections 12 and 16 of the Residential Tenancies Act 2004. Dispute figures come from the RTB Annual Report 2024 and rent from the RTB Rent Index for Q4 2025. This guide explains the rules in plain language and is not legal advice. The RTB does not publish how many deposit disputes involve cleaning, so we do not estimate one. Rules changed for some tenancies from 1 March 2026; check the RTB site for your own tenancy.

Figures checked on 14 November 2026.

Sources

  1. Residential Tenancies Board, Security deposits (2026-11-14)
  2. Residential Tenancies Board, Wear and tear (2026-11-14)
  3. Residential Tenancies Board, Guide to evidence (2026-11-14)
  4. Residential Tenancies Board, Disputes process (2026-11-14)
  5. Residential Tenancies Act 2004, section 12 (2004)
  6. Residential Tenancies Act 2004, section 16 (2004)
  7. Residential Tenancies Board, Annual Report 2024 (2025-09-01)
  8. Residential Tenancies Board, Rent Index Q4 2025 (2026-05-01)
  9. The Irish Times, Some landlords 'ghosting tenants seeking deposits, imposing unnecessary cleaning fees' (2024-04-28)
Lana, founder of Dublin Cleaners

About the author: Lana

Founder of dublincleaners.ie, Lana's company brings expertise in both residential and commercial cleaning services fostering a clean, healthy environment. Outside of work, you'll often find her hitting the gym or immersing herself in invigorating body balance classes.

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