Terms and Conditions

Last updated: 14 November 2026

These terms apply to cleaning booked with Dublin Cleaners, 3054 Lake Dr, Citywest Business Campus, Dublin 24, D24 HN20, Ireland. Booking a clean means you accept them.

Prices and quotes

Prices on this website are "from" prices. Final prices include any VAT due; no VAT is added on top. A fixed price is confirmed before the clean, usually from photos. If the property differs from what was described, for example more bedrooms or much heavier soiling, we will agree any change with you before continuing.

Access and utilities

You arrange access at the agreed time and make sure electricity, hot water and lighting are working. Time lost because of no access may be charged.

Cancellations

Please give at least 24 hours' notice to cancel or move a booking. Late cancellations may be charged.

What cleaning cannot fix

Cleaning removes dirt, grease, limescale and surface mould. It does not repair damage, stains that have permanently marked a surface, black grout, worn paint or mould caused by ongoing damp. We will point these out where we see them.

Problems and complaints

If you are unhappy with any part of a clean, tell us as soon as possible by phone on 01 230 8646 or email at hello@dublincleaners.ie, with photos if you can, and we will look at it with you.

Liability

Dublin Cleaners carries public liability insurance. Please remove or point out fragile, valuable or sentimental items before the clean. Nothing in these terms limits your statutory rights as a consumer.

Payment

Payment is due on completion unless agreed otherwise in writing, for example invoicing to a letting agent or business.